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TERMS & CONDITIONS

According to Art. 13 of the Legislative decree of June 30th of D. Lgs. 196/2013, we inform you that: 1-Source of data: your personal data, that is the data of you society or your institution, as well as data of any third party to whom your purchased products are delivered, have been provided by you through your purchase orders or requests, or they have been collected by third parties, such as authorities managing a public utility or address service providers. 2-Purpose of data handling: the above data are collected, recorded, arranged, stored and used for activities aimed at the drafting of the supply contract with you in person or in negotiation process, including the activities arranged by us for the stipulation of the contract, the acquisition, management and delivery of an order, the formalization, the management and tight control of relationship with our customers, the complying with the formalities and administrative, legal and fiscal obligations regarding your purchases.
More specifically, the above data will be processed by SIMBA PAPER DESIGN SRL to:
- Acquire data and prior information (preparation and communication of bids, preparation of documents with third parties, verification of solvency)
- manage the normal contractual relationship to supply goods to you or your company or organization
- Manage and control risks, prevent possible fraud, bankruptcy or defaults
- To perform the operations necessary to manage payments and receipts
- Prevent and handle possible litigation, check the specific authorizations and registrations, and take legal action if necessary
- Management of accounting, administration and financial flows
- Manage the fulfillment of administrative, accounting, civil and tax duties
- send technical documentation, information, and updates on our services
- Implementing customer satisfaction by sending questionnaires and evaluation forms.

Also, with your consent, your data will be used to send advertising, promotions, special offers, gifts and services.

1- Data handling modalities: the handling of the data will be carried out on paper or with technology instruments memorized on electronic storage devices located both in Italy or abroad, under the direction and responsibility of the owner and data controller.
2-Removal of sensitive data: none of your data in our possession is attributable to the definitions of “sensitive data” and “judicial data” referred to in subparagraphs d) and e) of the Article 4. If this kind of data are transmitted to us, we will delete them immediately, without your written and explicit consent.
3- Nature: the diffusion of some data needed for the management of the contractual relationship can be considered optional, while the provision of data required to discharge the administrative, legal or tax relating your purchases is mandatory. Therefore, any refusal to data diffusion will prevent the delivery of your orders.

4- Transmission and dissemination of data: personal data referred to in paragraph 1 will not be disclosed to anyone unknown, by any possible form, including their provision or simple consultation. It may, however, be communicated to our employees, collaborators in the company and our consultants. It may also be disclosed to persons legitimate to access your data for reasons of laws, regulations, community norms and to the extent strictly necessary in subjects that, again for purposes related to the execution of the contract with you in being or for the establishment of new contractual relationships, should provide us goods and / or perform services on our behalf. In particular, your personal data will be disclosed to:
-SIMBA PAPER DESIGN SRL, that manages the administration, the accounting, the marketing and the informative system.
-The company providing the web marketing services
-The company that manages the information systems
-Couriers

The complete list of the categories of persons to whom the data may be disclosed is available at the Head office.
1. Subjects that can handle your personal data: our employees and collaborators have been appointed as data processors on the basis of their roles and job-specific tasks. Therefore they have the right to know and handle your personal data within the limits of their respective competences and in accordance with the instructions given by the “Owner of personal data”.
2. Transfer abroad: your personal data are liable to be transferred to European countries or to third countries for the purposes set forth above.
3. Duration of the handling procedure: your personal data (and the data of the possible addresses of your purchased products), will be stored and processed for the time strictly necessary to achieve the purposes for which they have been collected.
4. Rights of the interested party: according to art. 7 of Legislative Decree 196 dated 30 June 2013, the subjects to which the personal data refer have the right at any time to ask for their methods of handling, to obtain the deletion, the rectification, the modification, the updating and the integration, or to oppose for reasons connected with the handling of personal data by writing to the following address: SIMBA PAPER DESIGN SRL, located in Via Piave 1/96 – 37050 Angiari (VR) Italy.
5. The owner of SIMBA PAPER DESIGN SRL has full access to your personal data in order to keep all the information up to date and aligned with the personal details stored in the firm’s computing system. To speed up the buying process, some of your registration data should be submitted to regular modification (for example, TORINO (city) >>> modified into TO). Informative report for those who ask for information or an estimate. According to D.LGS 196/2003, we inform you that all your data filled on the form will be handled by computer or paper to process your request and they’ll be stored on our archive, to be used for the consequent delivery of our catalogue containing proposals, offers and commercial information. The data marked with an asterisk are necessary for the purposes above-mentioned. If your personal data are not provided, the processing of your request will be compromise. To exercise the rights set out in art. 7 legislative decree , the requests must be addressed to: SIMBA PAPER DESIGN SRL, Via Piave 1/96 – 37050 Angiari (VR)- ITALY. Navigation site policy – General information. This website is monitored and managed by SIMBA PAPER DESIGN SRL Company, acting as data processor, thanks to the support of Widestore provider, which is based in Italy. SIMBA PAPER DESIGN SRL ensures the security, the privacy and the protection of all data in its possession, at any stage of the processing procedure. All data and information in its possession, that have been collected via Internet or through other means, are used in compliance with the standards set by D. Lgs. 196/2003 and in respect of the firm’s confidentiality policy. This site contains links to other websites that are not managed by us, so our company is not responsible for their contents or for their being respectful of the rules or the privacy and data protection policy. The site, available at the URL www.28magicworld.it, owns a data base in Italy, containing all the visitors’ data filled out in the site forms and used for estimate and other requests. Data collection. For a better management of the site, some information is collected in anonymous form for statistical reasons. Thanks to specific programmes, the information system produces general statistics, that can be anonymous and with aggregated data, which are used to determine which information is of greater or lesser interest, to monitor the system’s performance and to identify the possible crisis areas. In addition, for safety reasons and to ensure full service availability to all users, the provider uses software programmes in order to identify unauthorized attempts of inserting or change information or any other attempts of intrusion or damage. The data needed to enable access to online services is collected through conventional methods and a direct contact with the applicant. The site’s application form is destined to the online collection of data in an anonymous form. In any case, a privacy policy has been reported for each of them, and when necessary, an approval request is provided. Use of cookies. The website www.28magicworld.it uses Google Analytics, a web analytic service provided by Google Inc. (Google). Google Analytics uses “cookies”, which are text files that are places on your computer to allow us to analyze how users navigate on our site. Besides, third-party suppliers, Google included, use your cookies to place ads on the basis of previous visits of a user on the website www.28magicworld.it. The use of cookies by Google can be deactivated by visiting the page for the “deactivation of Google ads”. The information generated by the cookie about your use of the website (including your IP address), will be transmitted to Google Inc. and stored on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, the way you navigate or what features you use on the www.28magicworld.it website, compiling reports on website activity for SIMBA PAPER DESIGN SRL operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will never associate your IP address with any other Google data. You can refuse to give your personal data and to use cookies by simply changing the appropriate setting on your browser. However, in that case, please be aware that you might not be able to use all the functions of this website to their full extent. On the contrary, by accepting the use of cookies as mentioned above, and having free access to navigate on the website, you give your consent for the handling of your personal data by SIMBA PAPER DESIGN SRL and Google Inc, according the modalities and purposes above mentioned. Privacy of personal data. SIMBA PAPER DESIGN SRL will not disclose or divulge your personal information and data to a third party, unless in strictly necessary cases, to those who act as service provision suppliers or that manage the contractual relationship, and the consequent administrative fulfillments. Data protection. The protection of data handled by our society is ensured by the physical, logical and data tutelage protection system, as adopted and described by the Security Policy Document. This system is based on the adoption of appropriate organizational, physical and logical security measures, and it’s managed and coordinated by internal resources dedicated to the data protection. Rights of the interested part. At any time the parties concerned can exercise their rights according to the Article 7 of Legislative Decree 30 June 2003 n° 196, that is they can access their personal data in order to know the data usage, to obtain their cancellation, correction, modification, integration and updating or decline their treatment by writing to the following address: SIMBA PAPER DESIGN SRL, Via Piave 1/96 – 37050 Angiari (VR), ITALY. Art. 7 (right of access to personal data and other rights).
1. You have the right to obtain confirmation of the existence or absence of personal data concerning yourself, even if not yet recorded, and their communication in intelligible form.
2. You have the right to obtain the indication:
a) the origin of personal data;
b) the purposes and methods of processing;
c) the logic applied in case of processing by the support of electronic tools;
d) the holder’s data and those ones of the manager and representative appointed pursuant to Article 5, paragraph 2;
e) the subjects or categories of subjects to whom the personal data may be communicated or who can get to know them as representative appointed in the State, managers or agents.
3. You have the right to obtain:
a) updating, modification or, when interested, integration of data;
b) anonymous cancellation, transformation or blocking of unlawfully processed data, including data which need not be kept for the purposes for which the data were collected or subsequently processed;
c) certification that the operations in letters a) and b) have been notified, as also related to their contents, to those whose data was communicated or disseminated, unless this requirement results impossible or involves the use of means that are clearly disproportionate in comparison with the protected right.
4. The interested party has the right to object, totally or partially:
a) for lawful reasons to the processing of personal data concerning the holder, as well as relevant to the purpose of the collection;
b) the processing of personal data concerning the holder for the purpose of sending advertising materials or selling directly or for purposes of market research or commercial communication.

Terms and conditions of sale

ORDERS

All the orders and payments are subject to SIMBA PAPER DESIGN SRL approval, and the contract between SIMBA PAPER DESIGN SRL and the customer shall be concluded with the acceptance of the order by SIMBA PAPER DESIGN SRL, that reserves the right, in its sole discretion, to accept the purchase order. The acceptance is automatic, unless otherwise communicated to the customer within the next 48 hours. By placing an order following the provided method, the Costumer declares to have read all the information provided during the purchase process and to accept the general Terms and Conditions of purchase, assistance and payment. The customer is not entitled to any damages or compensation, nor any contract or tort liability for any direct or indirect damage to persons and/or property, caused by the refusal, even partial, of an order.

PRICES

All prices are expressed in Euro. Prices may change without notice, but the orders already processed are unaffected by changes. INVOICES AND PAYMENTS The invoice will be issued by SIMBA PAPER DESIGN SRL and the payment of items should be done in Euro either by a bank transfer in advance or by a credit card or through your PayPal account.

PRODUCTS

SIMBA PAPER DESIGN SRL reserves the right to change technical specifications of a product without notice, while respecting the safety regulations in force. SIMBA PAPER DESIGN SRL may exceptionally provide, in case of unavailability of an ordered item, its replacement with another product with the same features or with identical or higher quality characteristics.

FORCE MAJEURE

In any event of force majeure or unforeseeable circumstances, we are not responsible for any delay or failure to deliver, and we may terminate or suspend the whole contract or a part of it, or postpone the execution.

SHIPPING & DELIVERY

SIMBA PAPER DESIGN SRL shall reserve the right to ship the items through partial deliveries, it being understood that there will be just one charge on shipping costs. Any remaining items will be shipped freight prepaid. Your shipping country makes a difference in delivery time. The estimated delivery time to North or Central Italy is within 24/48 hours, the estimated delivery to South of Italy, islands and less accessible places is within 48/72 hours. Delivery times will be respected unless force majeure, fortuitous events, vacations and holidays, unreachable shipping destination and outstanding purchase order. The shipping costs are automatically calculated while your order is being processed, according to the volume or quantity of the items ordered. You can also customize your own delivery by agreeing with the firm for a shipping extra contribution. Packaging is free.



WARRANTY, ASSISTANCE, MONEY BACK GUARANTEE

Upon delivery of the goods, the customer must check, in the presence of the carrier, the integrity and the number of packages, and, in case of discrepancies with the quantitative or if the packages are damage, he has to point them out by filling the accompanying document (DDT) that will remain with the carrier. After that, the client must contact the firm’s Customer Service to signal the problem. Any objection or protest about compliance, quality and quantity of the product must be submitted in writing to the Customer Service, via fax or email, within 8 business days after delivery. All the items delivered are original, absolutely new and authentic, delivered in their box with warranty and original documents. If you’re not satisfied with your purchase, you will have 30 days to request the replacement of the item or the refund. The items must be returned undamaged and complete with all accessories in their original packaging and with adequate external wrapping, otherwise they will be rejected and returned to the sender but the COD service fee. The items are all subject to this procedure, except for the customizable products for which, after the draft approval, the Money Back Guarantee service decays. All returns must be authorized in advance by SIMBA PAPER DESIGN SRL by contacting the Customer Service. SIMBA PAPER DESIGN SRL will collect the returned goods with its logistics service and for free. SIMBA PAPER DESIGN SRL reserves the right to request the copies of shipping documents to the customer. If the customer complains that the delivered goods are defective, SIMBA PAPER DESIGN SRL has the right to choose whether to replace the damaged or defective goods with other non-faulty goods or bear the costs of repair. The right to any form of guarantee decays if the defect or fault of goods is due to misuse, fault or negligence by the customer, or as a consequence of improper storage operations not attributable to SIMBA PAPER DESIGN SRL and/or the use of non-original parts not provided by SIMBA PAPER DESIGN SRL.

RESPONSIBILITY

Except as provided in the paragraph “Money, Assistance, Money back Guarantee”, a refund is excluded for any damage suffered by the customer or any third party which is different from any other mentioned above. In no case SIMBA PAPER DESIGN SRL will be responsible for any indirect damage (including, without limitation, loss of product, loss of profit or revenue, process interruption, loss of information or economic loss) which may arise from the execution of the contractual obligations.

JURISDICTION

Any costumer who makes use of products and services offered by SIMBA PAPER DESIGN SRL, must accept that any dispute is settled by the Court of Verona.

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